I was reminded of one of my personal great moments in customer service when I ran across this article in the Daily Mail. Honestly, I think that the provision of expensive gift hampers for the holidays is one of those in which British merchants have it all over American, but then they had a long, long, long head start on us.

Anyway, I was often stuck for a present for my paternal grandmother, Granny Dodie, as she had a houseful of things and had need of another ornamental vase, plate or candle holder about as much as President Biden needed another tub of uniformly marked and unfolded ballots in the last presidential election. I was stationed in Greece in the early 1980s, and Granny Dodie was living with Great Aunt Nan, her sister-in-law. My shopping for presents for the family was either in the various shops in the Plaka, the old district in downtown Athens which offered folk art, curios, antiques, and bits of this or that … or out of mail order catalogues. Among the paper mail order catalogues that I had was one for Fortnum and Mason, the plush and uber-upscale department store in London, and the thought came to me that Granny Dodie would certainly get a thrill out of receiving one of their gift hampers, full of traditional English specialties … so, I picked out one from the catalog that I could readily afford, filled out the order form, included an international money order (this was well, well before the internet, Oh Best Beloved…), popped the whole thing into the mail, and checked off Granny Dodie and Great Aunt Nan from my list.

Some weeks later, I was called to the telephone – at work at EBS-Hellenikon. I didn’t have a home telephone; most of us didn’t then, as the waiting list for a telephone through the Greek national telecom system was something like a decade long. (My landlord, and his sister and brother-in-law shared a single phone for their separate apartments, respectively on the ground and third floors of the building I lived in. I had the second-floor apartment. The phone traveled between apartments in a plastic shopping bag on the end of a long length of rope, as my landlord and his sisters’ family had need of it.)

The caller for me at work was from the customer service department at Fortum and Mason. Who had done a beyond-the-normal-call-of-duty effort in tracking my physical whereabouts from my unit and APO address, and somehow finding the correct base telephone number for the duty section where I could be reached during the day. It seemed that one of the items in the hamper that I had ordered – a cured ham, if I recall correctly – couldn’t be imported to the US. Customer service had an equivalent item which could be included in the gift hamper. Would that be satisfactory, and did I approve the substitution?

I approved, of course – and he assured me that the hamper would be dispatched immediately. I was slightly boggled at how he had managed to sort out where I was, when I hadn’t put a telephone number on the order form, only my address.

And Granny Dodie and Great Aunt Nan loved the hamper – they were thrilled no end, sampling the various gourmet contents. It was a success beyond my imagining as a Christmas gift, for which I was very glad later. It was the very last gift I was able to send her, as she passed away six months later.

16. November 2021 · Comments Off on Craft Market Weekend · Categories: Domestic, Random Book and Media Musings

My daughter and I, accompanied by a selection of stock, Wee Jamie in his stroller, and a full assortment in a cooler bag of our lunches and his bottles on ice, spent all day last Saturday at a craft fair in Beautiful Downtown Bulverde, at the senior center there. Which is disconcertingly under the flight approach of a tiny airfield just down the road; at odd times all day, a small single-engine aircraft road overhead just above tree-top level, the shadow of it skating over the treetops and meadow. My daughter had a selection of her origami earrings, most of it stock created early last year. What with the advent of Wee Jamie, who will be six months old this month, and her interests in developing a career in real-estate, this is a hobby which she will have to set aside for a time. She also had a selection of wood-burned oversized Christmas ornaments, which all went to one purchaser who wanted them for an outdoor Christmas tree display, and a collection of small needle-felted seasonal ornaments which, alas, did not sell. We were kind of discouraged because of this. Maybe next year. We worry about what hell the retail economy will present to us, by next year. We had thought that shoppers at the craft fair would be interested in spending their money with local small crafters, what with all the ships stuck off-shore, loaded with crappy consumer goods from China for the holiday market season. We’ll see what happens with post-market sales – there is always a bump-up after a market event.

I had two bins of American Girl doll-clothes and costumes, which were much admired, but didn’t sell as well as they have in the past. At least I covered my half of the table fee and then a bit, which is always reassuring. Our only event the rest of the year will be for my books, at Miss Ruby’s Author Corral in Goliad, the first Saturday in December. My daughter is looking forward to taking Wee Jamie to see Santa, although posing for a picture in the saddle of a longhorn steer may be a little too much to expect of an infant who will be only seven months old when he has his encounter with the Guy In the Red Suit Who Drives a Team of Reindeer And Delivers Gifts to Good Children on Christmas Eve.

On the other hand, Wee Jamie was both much admired for his baby cuteness, and for his being absolutely good throughout. He napped in the stroller, didn’t fuss, consumed two bottles … and was so exhausted by effort of being cute for the entire day that he slept that night from about six PM until past nine on Sunday morning. Wee Jamie is coming along, in his development. I insist that there is nothing to worry about, in missing some of the development benchmarks or hitting them late, which is the pediatrician’s concern. It is my adamant belief that he is about a month behind the expectations because he is a boy, stubborn and reluctant to develop, and another month because he was delivered three weeks before full term, at barely five pounds and a bit. He smiles for my daughter and I, a smile which is all over his face, he is of late entranced with toys which rattle, make crunchy sounds, and musical notes, he has discovered and been entranced by his fingers and hands, and his reflection in one of the toy units. He rocks back and forth from side to side, when laid on my daughter’s bed. Turning over is nearly within his grasp, we think – and he can almost sit up unaided for almost a minute at a time. He also seems to enjoy watching videos, especially the series Shaun the Sheep. He sleeps mostly through the night, after his 5 PM bath, and the bottle which follows – which is a great relief to both of us.

There is a lovely little classical piece by Maurice Ravel – Le Tombeau de Couperin, composed shortly after the end of the war, five of the six movements dedicated to the memory of an individual, and one for a pair of brothers, all close friends of the composer, every one of them fallen in a war of such ghastliness that it not only put paid to a century of optimistic progress, but barely twenty years later it birthed another and hardly less ghastly war. Maurice Ravel himself was over-age, under-tall and not in the most robust of health, but such was the sense of national emergency that he volunteered for the military anyway, eventually serving as a driver – frequently under fire and in danger. Not the usual place to find one of France’s contemporarily-famous composers, but they did things differently at the end of the 19th Century and heading all wide-eyed and optimistic into the 20th. Citizens of the intellectual and artistic ilk were not ashamed of their country, or feel obliged to apologize for a patriotic attachment, or make a show of sullen ingratitude for having been favored by the public in displaying their talents.

The war whose casualties Ravel memorialized in that way ended exactly a hundred years ago today; the eleventh month, eleventh day, eleventh hour. It seems now to have been unimaginably distant at this point. The soldiers who fought in it for every nation and yet managed by pluck and luck to survive are all gone now … but like a long-healed wound, that war left horrific scars both physical and psychic. Woodlands and meadows the length of the Western Front across Belgium and France to this day are still marked by trenchworks, crumbling fortifications, the soil still poisoned by chemicals. All across Europe, Great Britain, Canada, Australia, Germany, what remained of Austria-Hungary – and the US, to a lesser extent – the smallest villages and the largest cities alike have memorials. Sometimes they are in odd corners, most often in a prominent place, with engraved tablets of names; the most notable were usually designed by the architectural great and good, standing on or near the battlefields themselves. The smallest memorials are sometimes the most moving – especially when the same handful of names appear. Everyone in this tiny village would have known this man or that, not just the immediate family and friends. This man, his neighbor, the boy who polished boots or delivered the mail; this and this, a hundred and a thousand times over. When those memorial monuments were first put up, the loss of the men – and sometimes of women – was a raw and savage grief. The observer picks up immediately on the sense of loss, the grief, the futile attempt to make a sense out of the cruelty visited on that community; they were here, they were of value, and now they are gone! The only thing we can do is to remember them.

The political and psychic scars from the First World War, I think, have proved to be the deepest, and the longest-lasting. We are still dealing politically with the fall-out and the razor-edged shards of broken empires. The Austro-Hungarian empire splintered into component nations; Russia replaced the Romanovs and old ruling nobility with an even more vicious ruling class, the Ottoman Empire both splintered geographically, replacing the old inefficient Sultanate with an equally inefficient and/or vicious assortment of local ruling talent. Germany, wracked in defeat, replaced their supreme ruler serially with inefficient democracy and then crowned that debacle with Hitler, suffering another round of defeat and division. France – gutted of a generation of able, healthy and patriotic young men, required for the continuance of a stable society, those friends whom Ravel honored and mourned in his composition. Great Britain and her far-flung Empire, also gutted of men and the supreme societal self-confidence required to maintain that Empire, fell apart on a slower timetable. Documented in small and large ways in western literature and in even popular contemporary genre novels, the war marked a turning, a vast gulf, a shattering of the old, 19th Century optimism, and the certainty that things were bound – with the aid of science and industry – to only get better and better for that part of the world which thought of itself as ‘civilized.’ To the characters created for a mass audience by Agatha Christie, Dorothy Sayers and any number of others – there seems in retrospect to be a “before” and an “after” to the war, which slashed a sharp dividing line across the cultural landscape; skirts were shorter, morals looser, music louder and more discordant, politics more rancorous, manners coarsened and buildings uglier. The shock and the loss of certainty in so much which had once been thought solid, stable, eternal … the reverberations when the guns finally fell silent on that day are still rippling across our consciousness, even when we don’t quite know why.

18. October 2021 · Comments Off on Everything Isn’t Awful · Categories: Domestic

We took a break on Saturday – almost the first seriously cool autumn day – after the Daughter Unit finished prepping at her real estate broker’s office for a property showing on Sunday afternoon. She was home by afternoon, and that was when I told her that the Catholic parish beyond the green belt behind our house was having their fall festival. All morning, I had listened to the sounds of a live band or music on the public address system, and I could look out the kitchen window and see the pavilions set up in the parking lot, and the crowds of people moving from booth to booth. St. H—‘s has staged their yearly event regularly, and we have checked it out frequently: many of our close neighbors attend services there regularly. To our amusement when we heard about this – as well as the amusement of that friend who reported it to us, the parish priest there once preached a sermon on the topic of adapting to new circumstances and specifically mentioned our rooster, Larry Bird, who’s crowing the priest could hear across the green belt. More »

13. October 2021 · Comments Off on All That Remains · Categories: Domestic, Memoir

So, I was watching Youtube videos, mostly to amuse Wee Jamie, the Grandson Unit, as he sits propped up in my lap – we are attempting to keep him awake and amused during the day so that he will sleep for a good portion of the night. I found this video, about antique historic home renovation, wherein the couple who purchased a historic Victorian went through the room where all the unwanted detritus from the previous owners were stashed in tatty boxes, ancient suitcases.

The couple went through the room full of junk left over from the owners of the next of kin and rejects from the estate sale, looking for treasure, or at least, interesting relics of modest value … and one of the assortments they found was stuff consigned to a trash bag – a disintegrating photo album stuffed with seventy-year old pictures and documents to do with a first brief engagement of the wife of the previous owner to a naval aviator. The engagement took place during WWII and ended when the fiancé was lost at sea during a naval aviation action. There were the photographs, letters, certain documents, attesting to the existence of the doomed romance: a portion of two lives – possibly all that was left of one, all wrapped up in a single bag.

It all reminded me of several members of my own family – that all of their lives were summed up in a handful of pictures, documents and bits of this or that, and fading memories, as the people who knew them the best passed away themselves. There was a small, cheap suitcase which held the bits and pieces of my Uncle Jimmy’s nineteen years; the olive-green wool serge blouse and trousers of his US Army Air Corps uniform, a scrapbook he kept, full of newspaper and magazine cuttings, which were equal thirds divided between the war, news about aviation and various big bands, a small black pocket diary for 1941, which mostly documented the movies and big bands that he went to see, and the friends that he hung out with. For December 7, the entry was “War” with three exclamation points. There were a few other items in the suitcase which I don’t remember. My brother Alex has the diary, possibly the scrapbook, too. The rest likely burned in the 2003 fire which took down my parents’ retirement home, along with just about all the other relics and things which Mom and Dad inherited from their respective parents.

Of Great-Aunt Nan, I have an autograph book, full of messages from her friends, pictures of her in her WAAC uniform, a tiny “Ruptured Duck” service pin and a couple of other things. Nan lived a peripatetic life in small rented apartments. She traveled the world; some of her souvenirs also gravitated to me; some silver bracelets, a couple of tiny dolls which serve as Christmas ornaments. Of her older half-brother, Will, who perished on the Somme in 1916, there is even less remaining – copy of a single picture of Nan and Will. Nan herself was the last person living who remembered Will at first hand. Mom will be the last one, save for some childhood friends of the same vintage who remember her brother.

In the end, that’s all that most of us ordinary people leave – memories in the minds of those who knew us, a few faded pictures and entries in various public and private records.